Help & Resources

Everything you need to get started, learn the platform, and get support when you need it.

Getting Started

Setup guide, first project, inviting team members, and connecting Notion.

Documentation

Full reference for every feature, module, and configuration option.

API Reference

REST API docs, webhooks, integrations, and automation endpoints.

Video Tutorials

Step-by-step video walkthroughs for every major feature.

Templates

Pre-built project templates for medical devices, optical systems, and hardware R&D.

Community

Connect with other Azora users, share tips, and get answers from the community.

Popular articles

Most-read guides and how-tos from our knowledge base.

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Setting Up Notion Integration

How to connect your Notion workspace, configure database IDs, and enable two-way sync for tasks, news, and units.

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Creating Your First Sprint

Step-by-step guide to setting up sprint planning, moving tasks from backlog, and reading burndown charts.

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Document Control Best Practices

How to set up document numbering, approval workflows, and revision tracking for ISO 13485 compliance.

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Configuring Automation Rules

Build trigger-condition-action rules to automatically update statuses, reassign tasks, and send notifications.

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Team Roles & Permissions

Understanding the 5-tier role system (admin, president, manager, lead, member) and configuring permissions.

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Keyboard Shortcuts Reference

Complete list of keyboard shortcuts: Ctrl+K command palette, Ctrl+N new task, Ctrl+H hallway note, and more.

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Get support

Choose the support channel that works best for you.

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Community Forum

Ask questions, share tips, and learn from other engineering teams using Azora. Free for all users.

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Email Support

Available on Team plan and above. Our support team typically responds within 4 hours during business hours.

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Priority Support

Available on Business plan. Guaranteed 2-hour response time with dedicated escalation paths.

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Dedicated CSM

Enterprise plans include a dedicated Customer Success Manager for onboarding, training, and ongoing support.

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Azora Academy

Free video courses and certifications. Learn the platform from basics to advanced workflows.

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Status Page

Real-time system status, uptime history, and incident reports. Subscribe to get notified of any issues.

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Frequently asked questions

Go to Settings → Notion Configuration. You'll need your Notion integration token and database IDs for your main task database, news database, and units database. The setup wizard will walk you through testing the connection before saving.
Yes. The Task Dump panel lets you paste plain text, CSV, or structured data and auto-parse it into tasks. We also support direct Notion sync, so if your Notion database already has tasks, they'll import automatically when you connect.
Azora has 5 roles: Admin, President, Manager, Lead, and Member. Each role has default permissions (e.g., only Admin/President can manage users, only Lead+ can post news). Admins can customize permissions per user with 3 flags: can_post_news, can_manage_users, and can_view_all_tasks.
Yes. Local data is stored in encrypted SQLite databases on your machine. Notion data stays in your Notion workspace. Passwords use PBKDF2-HMAC-SHA256 with 260,000 iterations. Enterprise plans support SSO/SAML and on-premise deployment for maximum security.
Key shortcuts include: Ctrl+K or Ctrl+Space for Command Palette, Ctrl+R to refresh data, Ctrl+N for new task, Ctrl+H for quick hallway note, ? for shortcut overlay, C for quick task add, and E to edit selected task. Press ? in the app to see the complete list.

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